Please reach us at hello@woodfordshollow.org if you cannot find an answer to your question.
Depending on the size of your group and the age of your hikers, it may be the case that not every hiker will have their own donkey.
For the safety of our donkeys and participants, if it is raining and it is an outside event with no shelter available, we will need to reschedule the event. For some special events, accommodations can be made.
Each of our donkeys has their own skill set and activity preferences. We bring the most suited donkeys for your program or event rather than you being able to request specific donkeys.
We are not providing this service at this time.
Unfortunately, we do not permit any treats to be fed to the donkeys.
Should you cancel, we have lost that opportunity to bring donkey smiles to others that may have wanted your time slot.
While we can not guarantee our schedule will permit us to accommodate your request to reschedule your event within a specific timeframe, we understand that life happens and will make a reasonable attempt to find another date that will work for both you and the donkeys.
The commitment fee secures your desired donkey trekking time. The commitment fee also allows us to travel up to 1.5 hours away from our farm to bring the donkeys to you at many state parks and equestrian trails for you to enjoy different trekking experiences.